The computer is unable to communicate with the access control board through TCP/IP, or unable to communicate. How can I solve this problem?
Hello, thanks for using our company products. If the TCP/IP communication port lights of the control board are always on, the communication line is basically passable.
If not, please check the end of the line.
On the premise of normal network communication: Firstly, debug check on LAN, and check whether the computer and equipment are in the same network segment.
Secondly, cross network section debug check, add a network segment
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Thirdly, if the network access control adopts the dynamic domain name, you need to get the real IP of domain name.
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